Tuesday, April 1, 2014

My review of #LearningLive 2013 Day 2

As mentioned in a previous blog post, I’m participating in Learning Live 2013. Whilst I was directly involved as a speaker on Day 2, I also attended as a participant throughout the 2 day event.

Here are my key takeaways from Day 2 (Day 1 can be found here)

Session: Connecting & Collaborating – Building a Network Oriented Workplace

Presented by Rob Brown

Relationship and collaboration are crucial for today’s top-functioning organisations. The ability to network and build networks is critical for organisational performance. More than that, the leveraging of those networks is a massively unexploited competitive advantage. With 90% of learning coming from relational and experiential sources, the power of a network is clear. What organisations struggle with is creating a culture of connecting and networking that facilitates greater learning. Who knows what and who knows who are just two simple metrics that are rarely measured. Yet networking capability is both coachable and measurable, creating a much more collaborative, sharing and connected culture that positively impacts the bottom line.

Likely takeaways from this session:

Why a connected culture counteracts low engagement and information overload.The 7 biggest networking mistakes employees make.How to foster trust, thereby increasing innovation and productivity.Mapping out networking capability for employees – spotting the best networkersThe role of likeability and why it’s more important than technical competence6 corporate strategies for building an internal network at any level.

My key content take-away

Rob was a very fun, engaging and informed speaker, however I was somewhat disappointed in the session content as I was unable to see where any of the above ‘likely takeaways’ came out during the session. Now I know that the word ‘likely’ is contained there, but I’d like to think that if the above session outline is being used to attract people to the session (as it did me) then it would explicitly cover those items.

I was under the impression that this session was going to be about how to ‘Building a Networked Orientated Workplace’ however it seemed to be more about personal networking skills as opposed to how to build an internal network. Don’t get me wrong, there was a section towards the end of the session ‘3 phases for building a networked orientated workplace‘ that touched on the subject, but I’d expected something far more focussed.

Session: ‘Building a Business Driven Collaborative Learning Culture

Presented by Ron Edwards

Like many organisations, QA has a distributed workforce with a desire to keep staff informed, engaged and continuously learning how to best meet customer needs with new products and better services. QA chose a mix of formal learning reinforced by social media based learning to improve Sales education efficiency while increasing sharing of best practices. This approach was recently recognised with an LPI Gold Award for Social Media Programme of the Year and has resulted in an increase in new business wins by 17%.

This session will explore:

Business drivers behind adopting a collaborative learning approachSuccess factors in planning, launch and engagementGetting the mix of face to face, virtual, elearning and social media learning rightHow a more collaborative learning culture is emergingMeasurement and business resultsWhat’s next in terms of refreshing the approach and increasing engagementThoughts on gamification as a way to increase valuable contributions

Delegates will learn:

Six principles of effective use of social media to gain business resultsTricks of the trade for successful online community launchesThe value of video sharingGamification challenges and opportunities

My key content take-away

QA utilised the platform that they already had in place for their clients. Whilst I can understand the rationale for this, I’ve yet to see a single platform that can match the efficacy of using multiple ‘best of breed’ platforms.

Think, plan and think again about your content architecture. How can we group or information, do we even need to group information if we ‘tag’ it well enough, provide a good search functionality and allow related results (as Amazon does)

Their story about distributing Flip cams to their workforce reminded me of the BT Dare2Share story – it’s a oldie but a goodie!

Compliance Training – From Course to Campaign!

Presented by me!!!

Compliance training is often seen by many L&D practitioners as a ‘thorn in their side’; a necessary evil that despite their best efforts, remains low-down on most learners list of things to concern themselves about. If this applies to you and/or your organisation and you’d like to ?nd out how to take a signi?cant step change in the delivery of your compliance training, then this session is for you!
Craig Taylor will guide you through his journey in turning compliance training from a selection of stand-alone courses to a series of ongoing campaigns. He’ll share his background thinking, hints and tips to obtain that critical ‘buy in’ from stakeholders and the research to back up his campaign approach along with those all important ‘lessons learnt’; AKA the bits that Craig got wrong!

Why the move from course to campaign?
How to obtain that all important ‘buy in’ from stakeholders
How to ask for what you want from external agencies.
Why you might consider a campaign for a campaign.
Share Craig’s lessons learnt

That’s right folks, I was facilitating my session at the end of Day 2 which revolved around the work I had done in my previous organisation to move compliance training away from ‘stand alone’ pieces of content to an ongoing 2/7 series of campaigns, you can read some of my posts on the subject here

Here are the slides from my session:

View the original article here

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